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Each subject is billed and capped separately. Usage is always shown as a percentage used, never in dollars — see the full today/total breakdown per subject on your Dashboard.
Your orders and payments. Open an invoice to view it or print it. An order stays “waiting” until we confirm your bank transfer.
You can change your password any time. We email a 6-digit code to confirm it is you. Changing it signs you out on other devices.
You can download a copy of the personal data we hold about you, or delete your account. We do not store the text of your tutor questions. Your chat history is kept only in your own browser. Need help instead? Visit the Help Centre.
This removes your account, subjects, usage history and messages. Payment records and invoices are kept for accounting, without your name. Any plan you have paid for will end and is not refunded. This cannot be undone. Old database backups can hold a copy for up to about 30 days.